Privacy policy

Visor Performance Sciences and Visor Health (“Visor Health”) has created this Privacy Policy (“Policy”) in order to demonstrate its firm commitment to privacy and explain how the Site uses information collected from visitors. In adopting this Policy, the intent is to balance the Site’s legitimate business interests in collecting and using personally identifiable information and visitors’ reasonable expectations of privacy. The following discloses the information gathering and dissemination practices for Visor Health.

ALL CUSTOMERS OF VISOR HEALTH SHOULD CAREFULLY REVIEW THIS PRIVACY POLICY, AS IT CONTAINS IMPORTANT INFORMATION ABOUT USERS’ LEGAL RIGHTS AND RESPONSIBILITIES.

Definitions

  • “Content” is information, materials and other content, including, but not limited to, video, sounds, text, and designs.
  • “Transaction” means any exchange requiring a financial payment that is initiated by a Customer.
  • “Customer” refers to any Internet visitor or user of Visor Health, namely a person that seeks to use and engage with Visor Health Content.
  • “Visitor” refers to any individual Internet browser that may view any portion of the Site, particularly public portions of the site that do not require registration.

NON-PERSONALLY IDENTIFYING INFORMATION

Information Collected from Visitors

Visor Health collects certain information from all Visitors that is not personally identifiable. This information includes, but is not limited to, the user’s Internet service provider (ISP), Internet protocol (IP) address, including applicable location, Internet browser type and version and operating system (OS). Other information collected includes the date and time of a Visitor’s exit and entry on the Site, the names and addresses of referral sites, the specific pages a Visitor chooses to visit on the Site and certain search terms that a Visitor may have employed to find the Site.

Use of Information from Visitors

Information collected from Visitors is used for purposes of internal reviews, including, but not limited to, traffic audits, tailoring of pages to a particular user’s technology environment, analyzing traffic and search trends, generating aggregate demographic information and general Site administration. This aggregated data is anonymous and does not allow third parties to identify any Visitor personally.

PERSONALLY IDENTIFYING INFORMATION

Registration by Children Prohibited

Pursuant to the Visor Health Terms of Service, only users 13 years and older may register for an account with Visor Health. Pursuant to the Children’s Online Privacy Protection Act of 1998 (COPPA), Visor Health generally does not knowingly collect personally identifiable information from children under thirteen (13) years of age. Upon notice that Visor Health has inadvertently collected personally identifiable information from a child under thirteen, Visor Health will take all reasonable steps to remove such information from its records as quickly as reasonably possible.

Information Collected from Customers

Visor Health may allow Customers to provide certain types of personally identifiable Content, such as: Personal Information, such as, but not limited to, name, e-mail address, postal address, country of residence, personal interests and similar identifying information.

Communications with Customers from Visor Health

Information collected from Customers may be used by Visor Health for purposes of communicating with Customers, including, but not limited to, sending a Customer occasional e-mail messages from Visor Health, corresponding with Customers via email in response to Customer inquiries, providing services a Customer may request, sharing the Customer’s information with selected third-parties, and otherwise managing a Customer’s account. Customers may opt-out of future promotional mailings from Visor Health by employing methods provided in the below section entitled Opt-Out and Modification of Provided Information.

Use of IP Addresses from Customers

IP addresses collected with personally identifiable information may be employed by the Site for identity, safety and security purposes. Such uses include, but are not limited to, identifying specific Customers or preventing access to the Site based on a Customer’s IP address.

Customer Historical Data

Visor Health maintains a historical record for each Customer. This historical record may include but is not limited to, prior Transactions, account history, Site activities, and related data. This data may be employed to assist the Site in identifying potential liabilities, resolving disputes, troubleshooting problems, and enforcing all terms of the Site.

ADDITIONAL TERMS

Security

Visor Health employs commercially reasonable security methods to secure Customers’ privacy, including, but not limited to, third-party encryption of payment forms, password protected file systems and similar means of protection, designed to protect the loss, misuse and alteration of information under the control of Visor Health. While Visor Health takes commercially reasonable security precautions, the Site is not responsible for data breaches of third parties, such as payment processors, web hosts or advertising providers.

Voluntary Public Disclosure

The Site may include features, such as, but not limited to, Customer listings, Customer Content, discussion forums, blog comment forms and related tools that allow Customers to publicly share information about themselves. Any information a Customer discloses in these areas may be publicly available on the Internet. Such information may be read, collected, or used by other Internet users. Visor Health is not responsible for personally identifiable information a Customer may choose to publicly disclose

Third Party Websites

This Policy applies only to information collected by Visor Health. The Site may contain links to other third party web sites that are not owned or controlled by Visor Health. These sites control their own privacy practices and are not bound by this Policy. Visor Health is not responsible for the information or services provided on third party sites, nor is it responsible for the privacy practices or content of their sites.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. The Site may use both “session ID cookies” and “persistent cookies.” Visor Health may use cookies to deliver content specific to your interests, provide convenience features and for other purposes.

Disclosure

Visor Health reserves the right to disclose your personally identifiable information as required by legal mandate, including, but not limited to, compliance with a judicial proceeding, court order, or legal process lawfully served on Visor Health. Disclosure may also occur in order to prevent or report suspected fraud or suspected illegal activities. Visor Health may also disclose information in other circumstances that Visor Health believes in good-faith requires disclosure.

Ownership of Data

Visor Health may use or employ any personally identifiable information that may be collected. Such information may be used for any legal purpose, which may include marketing purposes. Were Visor Health to engage in a business transition, such as a merger, acquisition or sale, your personally identifiable information may be among the assets transferred.

Opt-Out and Modification of Provided Information

Customers may opt-out of communications from Visor Health. Visor Health will provide a method via which Customers may request that their contact information be modified or removed to preclude future communications from Visor Health.

Privacy Policy Modifications

Visor Health retains the right to modify this Policy at any time, and changes shall become effective immediately upon publication. While Visor Health may notify Customers of changes, each Customer is obligated to review this Policy on a regular basis.

Website Accessibility

Visor Health is committed to providing an accessible online experience for all users. We strive to follow recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and regularly update our website to improve usability. However, we do not guarantee that all content, features, or services will be fully accessible at all times. If you have trouble accessing any part of the site, please contact us at accessibility@visorhealth.com for assistance. We welcome your feedback and will make reasonable efforts to address any accessibility issues you may encounter.

CONTACT INFORMATION

Any notice or other communication regarding this Policy shall be in writing. Notices sent to Visor Health shall be sent to info AT visorhealth.com.

Last Updated: April 30, 2025